Ben Harper

Business Analyst
Freeway Insurance

Ben joined Freeway in October 2018. His role involves managing change projects as he helps take freeway insurance on a digital transformation journey. From April 2019 he has worked predominately on Callminer and the project of embedding speech analytics within Freeway Insurance.

Will be presenting

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2:15 PM - 3:05 PM EST  |  Tuesday 18

Zero to Critical Business Tool in 12 Months

The New Contact Center Agility