Kaitlyn Stevens

Performance Analyst
Navient Solutions

Kaitlyn Stevens, a Performance Analyst at Navient, supports the Navient student loan servicing portfolios which include Department of Education, legacy commercial and private credit loans. Over her 5-year career at Navient, Kaitlyn has held numerous roles in operations and support with current responsibilities in speech analytics and workforce intelligence. Kaitlyn has been instrumental in building searches and categories related to the COVID-19 pandemic and distributing that information to help better inform business decisions and support COVID related initiatives at Navient.

Will be presenting

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3:10 PM - 3:55 PM EST  |  Wednesday 19

Panel Discussion : “Adapting Collection Strategies in a Pandemic”

Collections in Current Times