Patrick Landis

Director, Quality Control
Shellpoint Mortgage

With 20 years of mortgage servicing industry experience and over 10 years specifically to Quality Control and Compliance, Patrick Landis has been directing Call Miner operations at Shellpoint Mortgage Servicing since its inception in 2018.

Will be presenting

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3:10 PM - 3:55 PM EST  |  Wednesday 19

How Shellpoint Mortgage Underwrites a Better Outcome with Speech Analytics

The New Contact Center Agility